SHIPPING POLICY

I. Introduction — Commitment to Delivery

II. Processing Time

III. Domestic Shipping (United States)

IV. International Shipping

V. Shipping Delays

VI. Tracking

VII. Contact & Correspondence

At Cavendish Pierre-Louis, every order is prepared with care and dispatched with the aim of providing a smooth and reliable delivery experience. The details below outline our available shipping methods, expected processing times, and key policies so that you know exactly what to expect when your book begins its journey to you.

II. Processing Time

Each order is prepared with care before it begins its journey. Processing generally requires 1–2 business days, during which your book is confirmed, packed, and readied for shipment.

Please note that this preparation is distinct from shipping: the clock for delivery begins only once your order has been dispatched. Processing times may vary slightly during periods of high demand or around holidays, but every effort is made to ensure your order moves forward without delay.

You will receive a confirmation once your order has left our hands, so you may follow its passage with ease.

III. Domestic Shipping (United States)

For orders within the United States, the following shipping options are available:

Standard Shipping (USPS Priority Mail®): Estimated delivery within 2–8 business days once dispatched.

Express Shipping (USPS Priority Mail Express®): Guaranteed next-day to 2-day delivery after shipment.

All delivery estimates begin once your order has been processed and shipped.

Taxes & Shipping Costs

Please note that shipping fees and applicable sales taxes may be added at checkout, in accordance with state and federal requirements. While we seek to make the passage of your order seamless, these measures are part of the thresholds that ensure each parcel arrives in keeping with the laws of the land.

IV. International Shipping

For orders beyond the United States, the following shipping options are available:

International Standard Shipping: Estimated delivery within 14–30 business days once dispatched.

International Express Shipping: Estimated delivery within 6–10 business days once dispatched.

All delivery estimates begin once your order has been processed and shipped, and may vary depending on the destination and customs procedures.

Duties & Taxes

When a parcel crosses borders, it may be greeted by duties, customs fees, or taxes determined by the laws of its destination. These charges rest not with us, but with the recipient, as each nation preserves its own thresholds and traditions. We encourage you to consult your local customs authority, so that no unexpected tolls stand between you and the arrival of your book.

V. Shipping Delays

While every effort is made to honor the delivery windows provided, certain forces remain beyond our control. Weather, customs inspections, and seasonal surges in volume may lengthen the journey of your order.

In such moments, patience becomes part of the passage. These delays are not reflections of neglect but reminders that all travel, even that of a book, is subject to the elements and the thresholds it must cross.

Should a delay occur, we remain available to provide updates and support as your order makes its way to you.

VI. Tracking

Domestic Orders

All domestic shipments include tracking as standard. Once your order has been dispatched, you will receive a tracking number allowing you to monitor its progress from our atelier to your doorstep. While delivery estimates are provided, they are intended as guiding expectations rather than guarantees, as occasional variations may occur due to carrier or weather conditions.

International Orders

International shipments are dispatched with tracking whenever carrier services permit. Please note that tracking visibility may vary by country once the parcel crosses international borders. Customs processing or regional carrier transitions may cause temporary pauses in updates, which remain beyond our control.

Should your parcel appear delayed, we invite you to reach out to us with your tracking number, order reference, and shipping address, so that we may coordinate with our carrier partners on your behalf.

Each parcel leaves not merely as an item in transit, but as a vessel of words entrusted to distance — and we remain here to ensure its passage is guided with care.

VII. Contact & Correspondence

For any questions regarding the shipment or delivery of your order, please write to contact@cavendishpierrelouis.com.

Every inquiry is treated with care and reviewed individually to ensure that each order’s journey is properly traced and resolved.

When reaching out, please include your order number, full name, and delivery address so that we may assist you accurately. While response times may vary depending on volume and carrier coordination, all messages receive a thoughtful and timely reply.

Each parcel departs under our supervision, yet once entrusted to our carriers, it enters a larger voyage. We remain here, as its point of origin, to help guide its way.